Refund policy

Digital downloads

Digital Success Hub sells downloadable digital products. Physical returns and exchanges do not apply to these products.

Refund requests

You may request a refund within 30 days of purchase by contacting rueface@icloud.com. Include your order number or proof of purchase and a description of the issue so we can review your request.

Download problems or incorrect files

Please contact us promptly if your download link does not work, a file is corrupted or incomplete, or you receive the wrong digital product. We will review the issue and help you access the correct files. If we cannot resolve the issue, we will review your request for a refund.

Refund approval and processing

Refund requests are reviewed individually. We will notify you whether your request is approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or credit card company may need additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact rueface@icloud.com.

This policy does not limit any rights you have under applicable consumer protection law.

Contact

For questions about downloads or refunds, email rueface@icloud.com.